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5. Model Purchased
6. Did the VBA explain the features clearly before the purchase?
7. How satisfied are you with the VBA service and behavior?
8. Did the store staff or VBA assist you with offers, demo, or financing options?
9. Would you recommend vivo to friends/family?
10. Rate your overall experience (pre-sale to post-sale) with vivo and the store/promoter?(Rating)
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